Across many organizations, AI has moved beyond models and dashboards into agents. These are systems that monitor activity, generate recommendations, prioritize work, and in some cases initiate action.
These agents are now embedded in sales, operations, compliance, customer service, finance, and risk functions. They are delivering real efficiency and insight. They are also creating a new category of enterprise risk that many organizations have not fully addressed yet.
The issue is not whether AI agents “work.”
The issue is whether they are being governed as decision influencers.